CASE STUDY
Pantheon Coffee
About the project
Pantheon Coffee is a multi-role mobile application developed for a coffee house chain to manage sales, loyalty, and customer engagement.
The app supports three roles: Admin, Barista/Shop Owner, and Customer, each with dedicated features and workflows.
Admins can monitor live sales across all branches through graphical dashboards and manage outlets, users, products, and feedback.
Baristas and shop owners handle daily operations such as adding sales, managing invoices, and interacting with the loyalty system.
Invoices can be created by capturing receipt images, where OCR is used to automatically extract and fill invoice details.
Customers can explore outlets, view menus, track their order history, and engage with the loyalty program.
The app includes a points-based rewards system where users unlock free products based on accumulated points.
All users can manage their profiles, receive push notifications, and close their accounts if needed.
The application allows customers to create accounts independently without staff involvement.
Key achievements
- Designed and implemented a complete multi-role system with clearly separated admin, barista, and customer workflows.
- Built real-time sales dashboards for admins to track branch-wise performance using graphical visualizations.
- Implemented OCR-based invoice creation by extracting receipt data through image capture to reduce manual data entry.
- Developed a loyalty and rewards system enabling point earning, redemption, and product unlocking based on thresholds.
- Automated customer account creation during sales when a user does not already exist, with secure first-login password reset flow.
- Enabled QR code scanning for free coffee redemptions and loyalty interactions.
- Implemented sales, order history, and feedback viewing for both operational staff and customers.
- Integrated push notifications across all roles for updates, offers, and system events.